DMAX is no longer possible - you can do that

If the DMAX transmitter is no longer working, you can often fix the problem in just a few simple steps. Read in this practical tip what you can do in this case.

DMAX is no longer working - what to do?

• Make sure the antenna cable is properly connected to the TV and to the jack.
• Look over DVB-T, try to move the indoor antenna so that you can receive DMAX.
• Note: You can currently only receive DMAX in Berlin and Brandenburg via DVB-T.
• If you watch via satellite, you may have the wrong frequency of DMAX. Therefore, start a channel search again and search for DMAX.
• The transmitter may also be disturbed at the moment, which is why you cannot receive it. You can find information on the official homepage.
• Or your cable connection is currently faulty. You can check this by switching to other channels. If you are also unable to receive it, a fault is very likely.
• In this case, contact your cable provider to find out when the problem is over.

We have all the information on how to receive DMAX in the next practical tip for you.