Printer does not print: the most common errors and solutions

The print job has been sent, but the printer is not printing. We will show you the most common mistakes and the corresponding solutions.

The printer is not printing - troubleshooting

1. First, check that the printer is properly connected to your computer. Change the USB socket and restart the computer.
2. Network printers may still have connection problems. You will find detailed help in another practical tip.
3. Empty ink cartridges or a paper jam can also be a source of errors. However, this is usually signaled by the printer. Also make sure that the printer door is closed properly.
4. Check on the computer whether the print job is still active. To do this, go to Control Panel> "Devices and Printers" and right-click on "Select print jobs" on your printer. There you can continue or restart the print job if necessary.
5. If your printer is not defined as the default printer, print jobs may go to wrong programs or printers. Set your default printer and then send the print job again.
6. Finally, the problem can also be due to outdated driver software. In this case, uninstall and update the driver.

For tips on buying a new printer, see the next practice tip.