DSL speed too low - what to do?

If your DSL speed is too low, we will tell you in this practical tip what you can do.

Carry out various speed tests

Lines or the PC are often overloaded. To get an accurate measurement, you should do various tests.

Here we show you an overview of the various speed test offers. It is best to take two to three measurements every day so that you get an accurate result.
Write down the results so that you can report them to the provider.
Your PC should be connected via a LAN cable for a more accurate result.
In addition, you should not visit other websites during the test. Also make sure that no downloads are active and all other browser windows and / or tabs are closed.
Background programs that require Internet access should also be closed.
Browser extensions such as "Internet Explorer 7 Pro" and "Firebug" could also falsify the result. Therefore, deactivate all browser extensions.

If the measured speed is lower than the speed you booked, there can be a few reasons.

You may have used up your data volume and your provider has throttled you under the contract. You cannot avoid this restriction, it will only be lifted again in the next calendar month.
If your provider has not yet implemented a throttling or if this is not yet provided for in your contract, you should contact your provider. Describe the situation as precisely as possible so that they can help you in the best possible way. Your DSL router and / or the cables may be defective.
Often it is also due to the distance between the wireless router and your connection.
In many cases, your line is simply no longer available. Then you should change providers. With our DSL comparison calculator you will find the fastest and cheapest offers.

In this practical tip, we will give you the best tips for increasing the download speed. DSL Speedtest: Test your download and upload speed

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