EA customer service: contact details and hotline
In addition to the hotline, there are various other contact details that you can use to contact EA customer service.
EA customer service hotlines
You can call EA customer service from Germany using the following numbers.
- For technical questions about EA products, you can contact customer service at 0221 - 37050193 (Monday-Saturday from 9 a.m. to 9 p.m.).
- If you have any questions about Star Wars: The Old Republic, you can contact the correct BioWare hotline at 0221 - 82829212 (Monday-Saturday from 9 a.m. to 9 p.m.).
- Support for game content / playful questions is available from EA at 09001 - 30 25 30 (Monday-Saturday from 11 a.m. to 8 p.m. for € 1.25 per minute).
Other contact options for EA customer service
- In Answer HQ you can exchange ideas with other players. The community will answer your questions around the clock.
- You can search for topics and filter for games in the EA Help Center.
- After filtering, you will find the most common problems and their solutions to all possible topics.
- If you cannot find a solution, you can also contact customer service in writing using the contact form.
