eBay account hacked - what to do?
Related Videos: My eBay Account Was Hacked | What Should You Do If This Happens? (May 2024).
If your eBay account has been hacked, you should act quickly. Even if the shopping portal is considered fairly secure, fraudsters can now easily loot your account.
eBay account hacked - so you do right
Since your eBay account is linked to PayPal, fraudsters can access your account more easily. How to react correctly:
- First of all, you should report unauthorized access to your account with PayPal. This is done through this website.
- Contact eBay Support at 0800-723 57 05. This number is free of charge and can be reached from 8 a.m. to 10 p.m.
- Please have your username, your real name and address as well as a valid email address ready.
- You must also change your password and, if necessary, the security questions.
- After you have done this and you can log in again, you should still check the personal data.
- Also do a thorough virus scan.
We have compiled further possibilities for you to contact eBay customer service in the next practical tip.