eBay: bad rating - what to do?

If you've got a bad rating on eBay, we'll show you how to react and what you can do about it.

Delete bad rating on eBay - is that possible?

If you have received a bad rating on eBay, you can have it deleted:

• According to the legal portal, an evaluation "must not contain any vulgar, obscene, discriminatory, racist, (...) or insulting comments". If this is the case in your rating, you can have it deleted. You must apply for this by reporting the review. Please note that reporting only works for reviews that are less than 30 days old.
• If your negative rating does not correspond to the above case, you can only have it deleted by a court order.

Have you been wrongly rated? anwalt.de helps!

eBay: Request revision of negative rating

A better alternative is definitely the application for revision. You can use this to ask the buyer to revise and correct the bad rating again. In this case, you should contact the buyer in advance and try to resolve the problem. Please note that the revision must be made within 30 days.

The easiest option: comment on poor eBay rating

You can always comment on a rating. This is how you comment on the negative assessment and try to invalidate it by argument. However, you should note that this will not delete your negative rating. It will still appear in your eBay profile.

If you have given a review too quickly and would like to change it again, we will show you another practical tip on how to proceed.