eBay: withdraw from the purchase - you have to consider that
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If you would like to withdraw from the purchase of an item on eBay, this is possible in certain cases. In other cases, however, only under certain conditions. We will show you how the cancellation works and where problems can arise.
eBay: Cancel purchase from a commercial dealer
- If you buy from a commercial dealer, you have a right of withdrawal within 14 days of the purchase. You don't even need a reason for that.
- Just send the seller an email or message directly on eBay. To do this, click on the "More Actions" option next to the item on "My eBay".
- If the item has already been paid for and shipped, a withdrawal from the purchase is still possible. In this case, of course, you have to send the item back. You are responsible for the transport costs yourself.
Expensive goods that are useless? anwalt.de helps to withdraw from the purchase contract!
Private eBay provider: withdraw from purchase
- If you have bought or bought an item from a private person, it is not so easy to withdraw from the purchase. You have legally signed a binding contract.
- However, there is still hope: If the article deviates from the text in the article description or is defective, the purchase contract becomes invalid. However, some sellers are so friendly that they agree to withdraw.
- Therefore, please contact the seller as kindly as possible. Here we show you how to contact the seller on eBay.
In case of problems: How to contact eBay customer service
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