eBay: Send payment reminder - how it works

If a buyer does not pay on eBay, you can send a payment reminder as a first measure. We'll show you how it's done.

Send payment reminder on eBay

• Open the following eBay website. Change to the category "If the buyer hasn't paid after a few days" on the left.
• If you activate the "Yes" option, a payment reminder will always be sent on the fourth day after the purchase. This also encourages the somewhat slower customers to pay.
• If that doesn't help either, you can search for the article in question under "My eBay". Click on "Actions" on the right and send a personal reminder to the buyer using the "Contact buyer" option.