EC card does not work - it may be because of it

If the EC card does not work, it can quickly lead to problems. In this article we explain what the reasons may be.

EC card does not work - that could be the reason

• Many problems are due to operating errors. Errors in handling on the part of the seller, but also on the part of the customer, can lead to problems in the payment process.
• When paying with the EC card, an internet connection is established between the terminal and your bank. However, if this connection is interrupted, the payment cannot be made.
• If you can no longer withdraw money with your EC card and payment in the shop no longer works, the magnetic stripe may be worn or dirty. Clean the strip carefully with a cloth and try again.
• If the cleaning campaign has not been successful, it is advisable to contact your house bank. This will determine whether the card is defective and, if necessary, issue a new card.
• If you are abroad and cannot use your EC card there, you should contact your bank. Alternatively, you can use your credit card abroad.

In the next practical tip, you will learn what you can do if you forget the PIN of your EC card.