eDarling: How to cancel your contract at the partner exchange
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If you have found what you are looking for at eDarling or you have other reasons, you can cancel your contract at the dating portal. We'll show you how it's done.
Delete free account at eDarling
If you only have a free account, you do not have to cancel any content, but can delete your account directly. This works on eDarling under "User account", "My membership and then" I want to delete my profile ".
Cancel premium account at eDarling
- The fastest and easiest way to cancel is via the web form. There you simply have to specify a reason for the termination and then confirm it.
- Alternatively, you can cancel your contract by phone. Customer service can be reached Monday to Friday from 8:30 a.m. to 8 p.m. and Saturday from 10 a.m. to 4 p.m. on 0800 589 02 43.
- You can also send a letter of termination by letter or fax. The fax number is 01805 777 449, the address is: Affinitas GmbH, customer service, Kohlfurter Straße 41/43, 10999 Berlin
Alternative: cancel the eDarling contract
If you do not want to take care of the termination yourself, you can use the Aboalarm service. There you will find a free cancellation template that you only have to fill in with your data and send. If requested, Aboalarm will do the shipping for you (chargeable). Depending on the provider, shipping costs 2.99 euros or 4.99 euros. Click here to cancel via subscription alert.
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