Eduroam does not connect - you can do that
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If the Eduroam network doesn't connect, there can be many reasons. We'll show you the most common reasons and explain how you can fix them.
You can do this if the Eduroam WiFi does not connect
The Eduroam WLAN is available at many universities worldwide and can therefore also be used in other countries. Every student at a university in Germany usually has access.
If your device no longer connects, follow the steps below:
- Briefly switch your device to flight mode. Then try to connect again.
- Check your access data and adjust them if necessary using the WLAN settings. Have you recently changed your password ?
- Check whether the T-Telesec Global Root Class 2 certificate from Telekom is known to your device.
- If you are still not connected, it is helpful to remove the WLAN from the list of known networks and start the setup of Eduroam again.
- There is no general rule for the new institution, this depends on your university. Instructions are usually available on the university website.