EMP: hotline and all contact details

If you have any problems with your EMP order, you can contact support via a hotline. In this practical tip, we will tell you what the right number is from Germany and what other contact options there are.

EMP Shop: hotline, email and other contact details

Whether you have questions about your order, problems with your account or other concerns - EMP's customer service will help you with all of your concerns. You can reach the employees in four different ways.

• Telephone: Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday from 9:00 a.m. to 6:00 p.m. and Sundays from 11:00 a.m. to 7:00 p.m., you can contact support at 0591 - 914310.
• Fax: Alternatively, send a fax to 0591 914320. Please note, however, that this is usually only processed during the times mentioned above.
• Email: On the other hand, you are independent of time with an email to " ". You will usually receive a response from customer service within a few hours or days.
• Contact form: Finally, you can use the free contact form on the EMP website. To do this, click on "Write message" under "Contact form" and fill in the required fields (name, email address, subject). Also describe your problem in the large text box. To send it, click on "Send Email" at the bottom.

You don't have to contact customer service for many concerns. For example, we will show you how you can change your password at EMP.