Entertain: Picture freezes - it could be because of that

With Entertain from Telekom you can enjoy TV entertainment on your TV. However, if the picture freezes more often, you should act quickly. We'll tell you what you can do here in this practical tip.

Image at Entertain freezes - you can do that

Below we give you tips on how to fix this annoying error:

• First of all, you should make sure that your WiFi router is not too far from the TV. This can lead to image dropouts.
• Alternatively, you can also connect the Entertain-Box using a LAN cable in order to create a better connection.
• If you use a so-called DLAN adapter, you should make sure that it is not used in a multi-socket - otherwise the signal can be disturbed.
• However, external influences, such as the weather or traffic outside, can often cause a brief image disturbance. In this case, you can only change the location of the Entertain Box.
• In addition, there must be no potential interference devices in the vicinity of the router, such as microwaves or the like.

Entertain picture jerky: More solutions

• It is also possible that the entertain box is defective. You can check this in the menu under "Help"> "Current"> "System test".
• Note that a large bandwidth is required when using Entertain. If your internet is too slow, you can get information from your provider about possible solutions.
• If these tips do not help you, you should contact Telekom customer service.

However, if you have further problems, you can also terminate Entertain.