Entertain receiver: keep films on reset - is that possible?
There are two types of reset for the Entertain receiver. However, you only keep your films with one option. We'll show you how to do it.
Telekom receiver: soft reset for the preservation of your films
The first variant (and only it is also described in the device documentation) is to reset the device to the delivery state. After such a hard reset, not only the settings previously made, but also the films saved on the hard disk are deleted and therefore irretrievably lost.
- The soft reset (in which all recordings are retained) is triggered by switching the power switch off and on again as often.
- You will then receive the message "Software is loading" appears. The box software is completely reloaded during this process, but the recordings on the hard disk are still available afterwards.
- As a first step, the soft reset should always be carried out.
In the event of serious problems: hard reset
The hard reset, however, is recommended for serious problems or before the device is sold. The films are not preserved here. If you want to carry out such a reset, proceed as follows:
- Switch off the device completely at the power switch. Then use a ballpoint pen or similar pointed object to press the reset button on the back of the housing.
- Hold it down and turn on the power switch. Keep the reset button pressed until either "Download" or "Download" (depending on the language setting) appears on the display.
- Now you can let go of the button. The reset process is only finished when the correct time is shown on the display again (after about 25 to 30 minutes).
If you would like to cancel your T-Home Entertain package, you will find the right letter of termination here.