Eplus: Internet very slow - that may be the reason
If your mobile internet connection via E-Plus is very slow, in some cases you can provide more speed yourself. We show which causes are often responsible for a lame connection and how you can fix it.
Very slow internet at Eplus - you can do that
- Go to a location where you have received high-speed mobile Internet in the past. In public places or places with a lot of people, the mobile phone cells are often overloaded.
- Check your Eplus tariff and make sure you have enough remaining high-speed volume. As soon as the speed throttle is active, you will surf the Internet much more slowly than usual for the rest of the month.
- Make sure in the settings of your smartphone that 3G connections are activated. Activate and deactivate flight mode to dial in to the mobile network again.
- There may also be a temporary fault in the E-Plus network. We show you how to check this in these instructions.
- If your mobile internet connection is unusually slow over a long period of time, you should contact customer service.
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In the next practical tip, we will show you how to query your E-Plus credit.