Eplus: customer service and hotline

Depending on your concerns, you can reach the Eplus customer service hotline on another number. We summarize the different prices and numbers for you.

Reach the Eplus hotline and customer service

Since E-Plus was taken over by O2, O2's customer service is now also responsible for all E-Plus customers.

• You can reach the customer hotline at the landline price on 089 78 79 79 400. The hotline is available Monday to Friday from 7 a.m. to 8 p.m. and Saturday from 10 a.m. to 6 p.m. It is a landline number.
• You can also call customer service directly from your mobile phone from the network of E-Plus and O2: number 55222 is completely free.
• There is no contact form at E-Plus and O2. However, you can use the live chat to clarify your concerns directly and in writing with an employee.
• Many questions are asked frequently and many problems arise again and again. In the FAQ section you will find the answers and solutions to the most common questions and problems.
• You can also take care of many things yourself. At Mein O2 you will find an overview of the actions that you can carry out yourself.
• If you would like to clarify your concerns personally, you can also drop in at an O2 shop near you. You will also be helped there.
• Ingenious tricks: We will show you how to easily avoid hotline queues.

In the next practical tip, we will show you how to refer friends to O2.