How to contact amazon.de customer service

Amazon customer service can be reached either via email, phone, or via chat. As a rule, the quickest way to get help is by phone or chat. Answering emails could take a little longer.

Contact Amazon customer service

If you want to call Amazon customer service without detours, call 0800 3 63 84 69. Otherwise, follow these steps:

• Go to the Amazon Customer Center.
• In the first step, select your needs between the items "My order", "Kindle" and "Other" (see picture).
• In the second step, specify your concerns by selecting a category under which your question falls.
• As a third step, select a contact option. If you would like to contact us by email, a form opens. If you want to make a personal call, you have to enter your phone number and then Amazon will call you. If you choose the chat, a separate window opens.
• Amazon: Shop and save with a voucher

Please note: This is how long the guarantee for electronic devices is