Cancel Eurosport Player: How to cancel your subscription
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Eurosport Player enables them to access the station's sports offer online. You can cancel the subscription if you are no longer interested. You can find out how to do this in this practical tip.
Cancel Eurosport Player: All important information about the cancellation period
In order to avoid an unwanted extension of the subscription, you should always keep an eye on the cancellation period.
- If you subscribe to a monthly subscription, you can cancel it at any time. The subscription then only runs until the end of the current period. The notice period is 24 hours at the end of the month.
- If you use an annual subscription, however, the notice period is 48 hours. If you do not cancel in good time, the subscription will be extended for another 12 months and will only be terminated at the end of the new term. The annual subscription can be paid in full in advance or monthly. If you pay a monthly amount, it can be an annual and monthly subscription. In this case, check exactly which contract you have concluded.
- If you have decided on a special offer, the subscription ends after one year or after the agreed period. There is no automatic renewal in this case. Day passes and gift subscriptions therefore expire automatically; termination is not necessary.
Get customer support from Eurosport Player
- You must either submit your cancellation in writing by letter or email it to Eurosport customer service.
- Notify customer support that you want to cancel. So you can also give detailed reasons for your decision.
- If you have not booked the Eurosport player directly with Eurosport, but with third parties (iTunes, Google Play, etc.), you must cancel via these services. See the following paragraphs for detailed instructions.
- Cancellation is easy with Eurosport via subscription alarm. Simply enter your personal information in the form. You can then either download the notice of termination free of charge or have it sent directly by Aboalarm for a fee of between EUR 2.99 and EUR 4.99.
Unsubscribe from the Eurosport subscription: how it works in the web browser
You can also unsubscribe from your account:
- To do this, log into your Eurosport player account.
- Click on "Account" and select your profile there.
- In the "Subscription" area you will find the "Cancel subscription" link.
- Select any reason for cancellation and click on the "Cancel subscription" button.
- You will then also receive a cancellation email from the streaming service provider. It also contains the date of the contract end - this is also the last day that you can use the Eurosport offer.
How to cancel your subscription via Apple or Android
- In the app store, you can use the "Function" and "Show Apple ID" tabs to access the "Subscriptions" selection field, which you can manage.
- You can now set the slider for the automatic renewal of subscriptions to "Off". In the pop-up window "Deactivate automatic renewal", select "Deactivate".
- You will now also receive an email confirming the cancellation.
- In the Play Store you can go to "Subscriptions" via "Account", where your current subscriptions can be seen.
- You can then "cancel" the subscription under "Eurosport Player". If you confirm this with "Cancel subscription", you will also see the end date.
Cancel Eurosport Player: Amazon Channels
Since mid-2017, you can also watch Eurosport on Amazon Prime Video.
- After you have logged in to Amazon or Prime Video, you can either access your "Video Subscriptions" via "My Amazon Channels" or via "My Account" and "Subscriptions".
- Select the Eurosport Channel here and select the "cancel" option. If you confirm the selection, the extension date becomes the end date of the contract. There are no more monthly fees for the channel.
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