Cancel Eurowings flight - how it works online
You can also cancel your flight online at Eurowings. Depending on the tariff, you have to consider different things. In this compact guide, we explain how this works and what restrictions you have to adjust to.
Cancel flight with Eurowings online: Flex tariff
If you have booked your Eurowings flight together with the SMART or BEST tariff and added the Flex option, you can cancel your ticket completely free of charge up to 30 minutes before departure.
- To do this, log in to the "My flight" area with your access data or your booking code.
- In the info area you will find the "Cancel" button next to your current booking.
- You can also cancel your flight via the "Manage flights" item via the Eurowings app for Android and iOS.
- After departure you can still cancel the flight with the Flex tariff, but you have to do this by phone or at the counter. Here, however, a flat rate is due, which is between 75 to 90 euros per person.
Cancel flight with other Eurowings tariffs
- You can also cancel your Eurowings flight with a different tariff.
- However, you have to report by phone or directly to the airport counter. You can reach customer service around the clock on 0180 6 320 320 (20 cents per call from a German landline, max. 60 cents per call via mobile phone).
- Then you will get the taxes and fees of the flight back - but not the ticket price.