Ewe Tel malfunction: You can do that

At Ewe Tel you get Internet, television and telephony from a single source. If there is a problem with the Internet provider, you have several options. Read what you can do in this practical tip.

Disruption at Ewe Tel - what to do?

• First go to the Allestault.de website to see if other users are currently having problems. If there are many messages from other users, a malfunction is likely. If there are few or no reports, the fault is probably yours.
• Disconnect the router from the power supply for about 10 seconds and then try again.
• Also make sure that all cables to and from the router are connected correctly and that the connections are all in place.
• The cables must not be defective or broken. If this is the case, replace the cable immediately.
• Contact Ewe Tel customer support for further assistance.

In the next practical tip, we'll tell you what it can be like if the internet is very slow.