Facebook stopped: Fix smartphone problem

If you receive a message on your smartphone that the Facebook app has been stopped, you cannot use it for the time being. In this practical tip, we will tell you what you can do about it.

Facebook stopped: Fix smartphone problem

First, make sure that your app is up to date and that you have installed all updates.

• You can download the latest version of the app from our app portal for free.
• In some cases it can help if you stop the app and delete all data.
• To do this, go to "Settings" on your smartphone and then to "Apps". Search for "Facebook" here and tap on it.
• Here you have to select the following buttons one after the other: "Force stop", "Clear cache" and "Clear data". On some Android smartphones, you will find the latter two options under "Storage".
• The next time you start the app, you will have to log in again with your data, but the error should now be resolved.

We'll tell you what you can do if the Facebook app keeps crashing in the next practical tip.