Facebook Messenger cannot be installed - you can do that

If you want to use Facebook Messenger on the go, but the app cannot be installed, this can have various causes. We'll show you how to fix the problem in just a few steps.

Android: Facebook Messenger cannot be installed

• If you cannot download Facebook Messenger at all, the problem may be the lack of storage space. Open the "Storage" menu in the settings. You can often find this under "Options". If you have less than 100 MB system memory available, you should uninstall some apps to make room for the messenger.
• If you are logged in to Facebook on your smartphone, log out before installing the app.
• If the download does not make any progress after a few minutes despite a stable internet connection, cancel it and then start it again.
• If the second attempt does not work, cancel the download again. Then restart your Android smartphone before trying again - this can fix small errors in the cache that may have blocked the installation.
• If you get the Google Play Store error 504 when downloading, click this link and read what to do in the next article.

iOS: Problems installing Messenger

• First, check if you have enough space if you have problems downloading the messenger. Open "General" in the settings. You should have at least 100 MB of free space. If it doesn't, uninstall some apps that you don't need.
• Make sure that you use a stable internet connection. For downloads, it is best to connect to a WiFi network.
• Log out on Facebook and start the download again.
• Restart your iPhone or iPad and then try to download the app again.
• Sometimes it can also help to pause the download for a short time after the start and then to let it continue to run.

Facebook Messenger could be installed, but it doesn't really work? In the next practical tip, read what you can do if you have problems with Messenger.