Show fake shops: Where to report rip-offs

If you recognize a fake shop on the Internet or have even been cheated by fraudsters, you should definitely report this. In this practical tip, we show you where to go.

Report fake shops

If you end up browsing a website where you suspect a fake shop, you should definitely report this. This is the only way to stop online fraudsters.

• Online scammers are becoming more and more professional. If you are not sure whether it is a fake shop, first contact the consumer advice center and get advice.
• Alternatively, contact the digital world market watchdog, which is funded by the Federal Government.
• Other points of contact are onlinewarnung.de and watchlist-internet.at.
• If, on the other hand, you have already fallen into the fake shop trap, report this to the police and file a criminal complaint.
• To do this, you need certain documents, such as the order confirmation. Printouts of your correspondence with the fake shop are also helpful.
• You can try to get your money back beforehand. The best way to do this is to contact your bank or the payment service provider you used immediately after detecting fraud.
• Unfortunately, the chances of getting your money back are slim, but be sure to try anyway.

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Our next practical tip will tell you how to recognize reputable online shops.