Error getting information from server "- you can do that
If the error message "Error getting information from server" appears in the Google Play Store, you can usually fix it quickly. You can find out what you can do about this in this practical tip.
Google Play Store: "Error getting information from server" - what to do?
- First open the "Settings" on your Android smartphone.
- Change there to the "Apps" and search for the "Google Play Store". Tap on it.
- Then tap the "Uninstall updates" button and confirm this process.
- Then go back to the Google Play Store and see if the problem persists.
- If this is the case, go back to "Settings"> "Accounts and synchronization".
- Remove your Google account there by tapping on "Remove account".
- Then add it again with "Add account". Now the error should no longer occur.
We will tell you how to fix server errors in the Google Play Store in the next practical tip.