Error ws 37397 9: Solve problem with PS4
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If you see error code ws 37397 9 on the PS4, you can usually not connect to the PlaySation Network. Find out exactly what the error means and how to fix it in this practical tip.
Error code ws 37397 9 on PlayStation 4 - what to do?
This error message indicates a problem with the connection to the PlayStation Network.
- First, check that the PlayStation Network is working properly.
- To do this, go to this page on PlayStation. If all services are running properly, the problem is with your PlayStation 4.
- However, if a problem is reported on the page, you will have to wait for the PSN to function properly again.
- In most cases, this error message indicates that your IP address has been excluded from the PSN due to illegal activity.
- There can be several reasons for this: You may have used an Internet connection that is shared by many other people. Or you used illegal software via the IP address.
- Unfortunately, there is not much you can do in this case. Contact your ISP and tell them about the problem.
- If your provider cannot give you any information, you can also ask for a new IP address. This will give you access to gaming on the PlayStation Network again.
