Reset Fitbit Surge - Here's how
If you want to reset your Fitbit Surge in case of problems, the process differs from other Fitbit models. We'll show you how to reset every Fitbit fitness bracelet.
Reset Fitbit Surge - or is a restart better?
Many Fitbit devices cannot be completely reset, but only restarted. With some devices, the restart is equated with a reset. If you have major problems, you should also try a restart first.
- Alta: Connect the Fitbit to the computer using a USB cable and press the button on the cable three times in succession. Allow around a second between each print.
- Blaze: Press and hold the back and select buttons at the bottom left and right until the Fitbit logo appears. Then release the buttons.
- Charge and Charge HR: Connect the Fitbit to a power source using a USB cable and hold the button down for 12 seconds. If the version number appears, you can disconnect the Fitbit from the computer.
- Charge 2: Connect the Fitbit to the power and hold the button for about four seconds. If the logo appears, the bracelet restarts.
- Flex: Connect the tracker to the power and insert an open paper clip into the hole on the back. Push the paper clip into the hole for four seconds and put it back in the bracelet.
- Flex 2: Connect the tracker to the charging cable and press the button on the charging cable three times. Now all lamps light up at once and the tracker restarts.
- One: Connect the Fitbit to the power and hold the button for 10 to 12 seconds. Remove the device from the power supply and keep the button pressed until the display turns on again.
- Surge: Press and hold the Home and Select buttons on the Fitbit Surge at the bottom left and right. After 15 seconds at the latest, the display becomes darker or flashes. When you release the buttons, you can switch on the device again after another 10 seconds using the home button.
- ZIP: The scope of delivery includes a tool for opening the battery compartment. Remove the battery and then insert it again.
Reset Fitbit Charge (HR) completely
You can not only restart the Fitbit Charge, you can also reset it completely. With this reset, all unsaved data is irrevocably deleted. The Fitbit must then be set up again.
- To do this, connect the Fitbit Charge (HR) to the power using a USB cable.
- Hold down the button and unplug the cable from the tracker.
- Hold the button for another 9 seconds and release the button for the first time.
- Then press the button again until "ALT" appears on the display.
- Press the button again until the item "VIBE" appears on the display.
- Now keep the button pressed until "ERASE" appears on the display.
- Reconnect the Fitbit Charge (HR) to the power, the tracker restarts and you can set it up again.
In the next practical tip, we will show you how to connect Fitbit and Runtastic.