Fitibit: Customer service hotline
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If you have a problem with your Fitbit or a question about the product, you can contact customer service via a hotline. We'll show you the options.
Fitbit customer service: hotline and mail support
Fitbit offers both a hotline and email support for customer questions.
- You can call Fitbit on the free number 0800 7245981. The hotline is open Monday to Friday from 8 a.m. to 7 p.m., Saturdays from 10 a.m. to 5 p.m.
- Contact to customer service is also possible by email. You can find the right contact form on the following Fitbit website. If you have brought some time with you, you can also use the live chat there.
- If it is just a simple question, you can also send your question via Twitter to @FitbitSupport or use Facebook Messenger. You will usually get an answer here fairly quickly.
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