Fonic down - what to do?

In this practical tip, we explain what you can do when Fonic is down.

Fonic down: malfunction in the network?

• First of all, you should check whether the problem is not caused by your cell phone. To do this, restart your smartphone and activate and deactivate the flight mode. Also make sure that the SIM card is inserted correctly and try it out in a second device at best.
• Also go to a place where you normally have good cell phone reception at Fonic. If there is a fault at Fonic, you can check on the website allestoerungen.de whether other users are also affected.
• Since Fonic uses the O2 network, you should also consider the tips in our article on O2 interference.
• If there is a fault in the network, there is usually nothing you can do but wait. Try again later to connect to the Fonic network.
• If the problem persists, contact Fonic customer service.

If you would like to terminate your contract with Fonic, you will find a corresponding template in our download area.