Freenet: delete mail account - how it works

How to delete your Freenet account can be done in a few steps. The procedure varies slightly depending on the type of account. We show you how to delete the free and paid email account.

Cancel your Freenet email account

Before you delete your free email account, you should delete all personal data:

1. To do this, go to the "Customer Area" of Freenet and click on "Save / delete data".
2. If you have not previously given an alternative email address to Freenet, do so now. You can check this with your "personal data", which you can find in the settings.
3. Then click on "Contract deletion" and log in again in the corresponding email account.
4. Freenet will send you a confirmation link to your alternative email address, which you must follow.
5. Now enter the password of the old Freenet account again and click on the red button "Cancel now".
6. Freenet will then send you a confirmation of termination.

Cancel paid premium account with Freenet

• If you have a paid email account with Freenet, you must first cancel all paid services. To do this, call up the "contact form" and cancel all premium services in writing.
• If you have terminated all paid services on time, your paid email account will automatically be converted into a free email account. You can then delete it as described above.

Deleting the email account normally works without problems, but should unexpected problems arise, Freenet customer service can help you.