Freestyle Libre: Sensor defective - you can do that

If the sensor of your Freestyle Libre is defective, you can exchange the device within the warranty. We'll show you how it's done.

Freestyle Libre: Sensor defective - you can do that

Abbott gives you a two-year warranty on the Freestyle Libre. If the sensor breaks after this period, you have to think about buying a new one.

• You have to enter the serial number of the sensor on the following website from Freestyle Libre. You will find this on the back. You can then extend the warranty to a period of two years.
• You can contact the manufacturer using the Freestyle Libre contact form. For testing purposes, please state the serial number of the sensor here.
• The free hotline will help you much faster. Simply call 0800 519 95 19 and have the sensor ready.

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