FritzFax does not send - it can be because of that

If FritzFax does not send your documents, the error can have various causes. In this practical tip we will tell you what it is and what you can do about it.

FritzFax is not sending - what to do?

• First, make sure that the FritzFax tool is up to date. You can find the current version in our download portal.
• To be able to send faxes via the FritzBox, you must first set up the tool correctly.
• You must also activate the "CAPloverTCP" function. To do this, enter the key combination "# 96 * 3 *" into your telephone and press the handset key.
• An entry in the registry, without which FritzFax cannot send, may also be missing. Press [Windows] + [R] and look for the key "HKEY_LOCAL_MACHINE"> "Software"> "Wow6432Node"> AVM ".
• Here a new key with the name "FoundFritzboxes" must be created for the "AVMIGDCTRL" order. To do this, right-click and choose "New"> "Key".
• Enter the IP address of your Fritzbox under "Value". You can find this address under "fritz.box" on the homepage.
• Then restart your PC and try sending the fax again.

In the next practical tip, read what you can do if you do not have access to the Fritzbox.