Cancel Fyve mobile phone contract - how it works

You cancel your Fyve mobile phone contract in writing. We give you clues for the cover letter and the contact details.

How to cancel your mobile phone contract with Fyve

If you would like to terminate your contract with Fyve, proceed as follows. Fyve is a company of the TV station Pro7, the same contractual terms apply as for Vodafone customers. The term is in most cases 24 months, however, your cancellation must be received no later than three months before the end of the contract. Otherwise your contract will be extended by 12 months.

• Send the cancellation by post to Vodafone GmbH, Fyve service team; Ferdinand-Braun-Platz 1; 40549 Dusseldorf . You can also send the letter by fax ( 0361-3419-5000) or email ( ) .
• Alternatively, use the contact form on the Fyve website. To do this, simply select the " Termination " option under " Topic ".
• First enter the following information: customer number, title, first name, last name, email and telephone number . Formulate your letter of termination in the " Notification " text box.
• This could look something like this: "Dear Sir or Madam, I hereby terminate the existing contract with the number xxxx-xxxxxx as soon as possible. Please let me know and send me a confirmation of termination."

Cancel Fyve's contract right here

It is even easier if you use the online form of our partner Aboalarm. You can use this to send the cancellation directly to Fyve or to download it free of charge as a PDF: