Galaxy S6 is not responding - you can do that

After some time in use, the Samsung Galaxy S6 may stop responding for some reason. You can find out what you can do in this practical tip.

Samsung Galaxy S6 not responding: what to do?

• If your Samsung Galaxy S6 stops responding, you should first wait to see if the problem is resolved automatically.
• To do this, put the device away for a few minutes and do not touch it. Then try whether the Galaxy S6 reacts again.
• If this is not the case, you can shutdown the device with a key combination. To do this, hold down the power button and the volume down button for at least six seconds.
• The device will now restart. Once the Galaxy S6 boots up, it should work properly again.

Galaxy S6 does not respond: how to prevent the problem

• If your Galaxy S6 reacts again, you should check your recently installed apps and remove them if necessary.
• Use the smartphone only if the battery is sufficiently charged.
• Extreme temperatures such as intense heat or freezing cold can also make the Galaxy S6 malfunction.
• If your Samsung Galaxy S6 does not respond regularly, we recommend that you contact Samsung customer service.

In the next practical tip, you will learn how to replace the battery of the Samsung Galaxy S6.