Gearbest: shipment tracking - how it works

There is not always a tracking number for your Gearbest package. We explain what "Germany Express" is all about and in which cases you can track a shipment.

Shipment tracking at Gearbest

Before you can check the shipping status of your order at Gearbest, you must first find out how the goods were shipped. "Germany Express" is not a shipping company, but an invention of the shop.

• You should see a photo of the shipping label in your Gearbest account when ordering. This shows you which shipping company the package was shipped with.
• As a shipping company, DPD, DHL, but sometimes Hermes are also suitable.
• You can then track the package at the appropriate shipping company. Instructions can be found in our practical tips for the individual shipping companies:
• DPD
• DHL
• Hermes

Tip: Gearbest alternative Aliexpress - this is a real Amazon competitor

For questions and problems: All contact details of Gearbest Support can be found on the next page.