Getnow change delivery date: Instructions for the online supermarket

At Getnow you can order food and beverages at an exact delivery date. If you want to change this date, it can be problematic. We show what you need to know.

Delivery dates at Getnow cannot be changed easily

Getnow is currently available in the cities of Berlin, Munich, Düsseldorf, Essen and Frankfurt as well as in some neighboring cities. When you submit an order, you specify a time slot of one hour for the food to be delivered. In the evening, the time window is two hours.

• Unfortunately you cannot adjust your order online. Once sent, the order cannot be canceled or the delivery time changed.
• However, you can contact Getnow customer service. If you quickly notice your oversight and report shortly after placing your order, you have a good chance of changing the delivery time.
• The quickest way is via telephone customer service. You can reach it from Monday to Friday between 9 a.m. and 5 p.m. The number is 089/540463001.
• Outside of these times you can only write an email and describe your problem. Use the address

Of course you can also order ready meals online. We will compare three cheap pizza providers in the next practical tip.