Gigaset telephone does not ring - it may be because of that

If your Gigaset phone suddenly stops ringing, there can be various reasons. Read in this practical tip what you can do about it.

Gigaset phone does not ring - so you can fix the error

• First switch to the "Settings" of your Gigaset phone and then to "Handset". Make sure that the "Volume" under "Ringtone" is set to at least "1".
• If necessary, you can also deactivate a muting by a long press on the [*] key.
• In some cases it can help if you remove the battery for 2 minutes and then insert it again. Check whether the device rings.
• Also make sure that you have set up the correct telephone number in the base station or in the router, otherwise the telephony will be faulty.
• You can also set a so-called "bell lock" on the phone in the router. Therefore, make sure that this is switched off in the router.
• In some cases, this problem occurs with the so-called "Eco Mode" on telephones. Therefore switch this mode off in the router.
• You can assign a base to the handset in the "Settings" of the handset, because otherwise no telephony can take place.
• If you cannot solve the problem with these tips, there may be a major defect and you should replace the device.

Contact Gigaset customer service for further assistance.