Forgot GMX password: You can do that
If you have forgotten the password for your GMX account, you can simply request a new one. We'll show you how it's done.
Password recovery via GMX website
- Open the GMX service website to reset your GMX password.
- Enter your email address or customer number here and click on the "Send" button at the bottom right.
- If you have an alternative e-mail address or your mobile phone number, enter one of these details in the corresponding field and click on the "Apply" button.
- You will then receive a link or an activation code by email or SMS, which you can use to set a new password for your GMX account.
Have the password reset via the GMX hotline - now it's going to be expensive
If you have not provided either of the two information, it will be expensive. The only way that remains is via the chargeable hotline. They reach Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday and Sunday from 10:00 a.m. to 6:00 p.m. on 0900 1000 877. Regardless of the length of the call, a call costs 5.99 euros.
If the password may still be saved in your browser, you will find instructions here that you can use to read the password in Google Chrome.