GMX: Mailbox cannot be opened - what to do?

If your GMX mailbox can no longer be opened, it can either be your browser or the servers of the mail provider. In this article, we will tell you how you can fix the problem in any case.

GMX mailbox does not open - that helps

If your GMX mailbox can no longer be accessed, this is often due to your browser. Therefore, test another program. If this does not work either, proceed as follows:

• Update: Update your browser and call your mailbox again after a restart.
• Clean up: Then uninstall all plugins and extensions from your browser. If your mailbox now works, you can gradually reinstall all the addons and thus convince the culprit.
• Clear cookies / cache: Outdated cookies are often to blame for problems with GMX. Therefore delete all cookies in your browser. You should also try to clear the cache in Chrome or Firefox.
• Server: If that doesn't help, the problem is most likely with GMX. On the website "AlleSt Stör.de" you can see whether other users are currently having problems. In this case you have only one thing left to do: wait until the fault has been rectified. If this takes too long, you can also contact GMX customer service.

If you prefer to use another email service, you should check out the best free email providers.