Google Play Store stopped - you can do that

If the error message "Google Play Store stopped" appears on your Android smartphone, you do not have to reset the device to the factory settings. With the right tricks, you can make the Play Store run smoothly again. You can find out how this works in this practical tip.

"Google Play Store stopped" - this will fix the problem

The error often occurs when an update has not been imported correctly and is now causing problems.

1. Go to the "Settings" of your smartphone.
2. Open the "Application Manager" or the list of "Applications" here.
3. In the list of "Installed Apps" look for the Google Play Store.
4. As soon as you tap the entry, another menu appears.
5. Now select the "Uninstall updates" button.
6. After that, all you have to do is set up the Play Store again.

"Google Play Store stopped" - Reset smartphone app to factory settings

However, sometimes uninstalling the Play Store updates cannot be fixed. Here it can help to reset the Play Store to the factory settings.

1. Open the "Settings" and then switch back to the "Application Manager".
2. At the top right you will find three points. If you don't see them, press the menu button on your smartphone.
3. Tap the "Reset app preferences" option.
4. Then you can open the Play Store and the app error should be fixed.

This article applies to Android 4.4.4 on the Galaxy Alpha. If the software errors accumulate on your smartphone, you should set up your Android phone again.