Google Play Store: Fix error 911 - Here's how
If error 911 occurs in the Google Play Store, you can no longer download apps. We'll show you how to solve the problem.
Error 911: Reset Google Play Store
- Open the "Settings" app and look for "Apps" or the "Application Manager".
- Under the "All" category you will now find the "Google Play Store".
- Press the button "Clear data" and "Clear cache", the settings in the Play Store are reset.
- If that doesn't help, use the "Uninstall updates" button.
Fix error 911 in the Google Play store
- If the problem is still not resolved, change the WiFi network if possible. Alternatively, disconnect your router from power and then restart it.
- If that doesn't help either, switch to the mobile data connection. However, if you then download an app from the Google Play Store, your data volume may be heavily loaded.
