Google Play Store: error code 963 - you can do that

If you receive error code 963 in the Google Play Store, you will no longer be able to download apps and app updates. In this practical tip, we will show you how to solve the problem.

Fix error code 963 in the Google Play Store - so it'll work

Note: Error 963 is often associated with Error 907. The solution is identical:

1. First open the "Settings" app on your Android smartphone.
2. In the "Apps" category you will now find the "Google Play Store" under "All".
3. Tap the "Force stop" button to stop the process.
4. The Play Store app is cleaned using the "Clear cache" and "Clear data" buttons.
5. Then tap on "Uninstall updates" and then restart your smartphone.
6. Open the Google Play Store if the error code 963 does not reappear.

Google Play Store: Fix error code 963 - more tips

If the above instructions did not lead to success, the SD card can also be to blame for the whole thing. There is also a solution for this:

1. Open the "Storage" category in the "Settings" app.
2. Select the "Remove SD Card" option below.
3. Remove the SD card from the cell phone and restart the device.
4. Start the Google Play Store and try loading an app.
5. Once the problem has been resolved, you can reinsert the SD card.

In the next practical tip, we will show you how to activate developer options on Android.