GoPro customer service: hotline and contact details

If you have any questions about the GoPro or problems with your model, you can contact customer service. We have summarized the hotline and all contact details for you in this article.

Contact GoPro customer service

Whether you have questions about a GoPro model, would like to order a new product or if you experience errors with your own camera - GoPro customer service will help you in any case.

• For smaller concerns, a look at the GoPro support forum is usually sufficient. Here you can search specifically for solutions to your problem or ask your own question and have it answered by employees and other users.
• Alternatively, you can contact GoPro customer service by phone on +49 892 1093 225. Employees can be reached Monday to Saturday from 9:00 a.m. to 6:00 p.m.
• There is also a free online chat available. Enter your name, your email address and your request here. Then click on "Start Chat". In the business hours mentioned above you will receive an answer directly from an employee.

GoPro special: edit and share video directly

The next page shows how you can film and take pictures with the GoPro at the same time.