H&M Hotline: How to contact customer service
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If you want to contact the H&M hotline to clarify a question or solve a problem, all you need is the right number. There are also other ways to contact customer service.
How to contact the H&M hotline
H&M is one of the largest textile companies and has customer service that you can reach via the hotline or online.
- Telephone: The H&M hotline can be reached free of charge from Germany at 0800 - 66 55 900 .
- Customer service is available Monday to Friday between 8 a.m. and 9 p.m. You can also reach the H&M hotline on Saturdays and Sundays from 9 a.m. to 5 p.m. on weekends.
- Chat: In addition to the classic telephone service, you can also chat with an employee. If you visit the H&M website, a small window opens automatically.
- E-Mail: If you do not want to call or chat, there is another contact option: Send your request by email to " "
- No matter how you contact H&M - have some data ready, such as an order number or your customer number, so that you can be helped quickly.