House emergency call from the German Red Cross: costs at a glance

Many old or sick people rely on help around the clock. The house emergency call from the German Red Cross relieves relatives and gives those affected a secure feeling. You have to expect these costs for the service.

The basic rate of the German Red Cross: costs for the house emergency call

The basic tariff for home emergency calls includes certain services that can be supplemented by additional offers.

• The basic fee, which is currently at least 23 euros per month for private payers, includes the processing of all incoming alarms and the maintenance of the devices.
• In the case of people in need of care, the long-term care insurance fund usually pays for the installation and use of the house emergency call. The German Red Cross will help you free of charge when applying for reimbursement from the long-term care insurance fund.
• If your cash register does not cover the costs of the house emergency call, you can expect a one-time connection fee in addition to the monthly fee. This fee varies and can be up to 78 euros.
• In addition to the basic tariff, you can book services such as the day key, a motion detector, smoke, water or gas leak alarm or help with losing the house key. This increases the monthly contribution by 20-27 euros.

This is how the DRK home emergency call works

Not only the German Red Cross, but also other aid organizations such as the Malteser or the Johanniter offer home emergency calls.

• The house emergency call is particularly suitable for bedridden patients or people who live alone and / or feel insecure in everyday life.
• If you opt for the service, a device will be installed in your apartment that works similar to a telephone. You also get a handheld transmitter that you can carry with you at any time. In emergencies, simply press a button and you will be connected directly to the DRK.
• Depending on the nature of the emergency, the German Red Cross will then inform your family doctor, a neighbor or send the emergency services to you. Personal information, for example the number under which your relatives can be reached, is stored in advance at the DRK.
• Whether day or night, you can reach an employee 24 hours a day.
• It is also possible to set up a day button or a motion detector. It is checked at least once a day whether you are well.
• By the way, it is not a problem if you accidentally send the emergency call. A member of the DRK will make sure that you are fine by phone. You will not be fined for the false alarm.

Alert the emergency call without speaking

The house emergency call is a really useful offer from the German Red Cross, and if you are lucky, the aid organization is currently offering a campaign that does away with the connection fee, for example. In the next article, you can read whether you have to pay anything if you dial 112 regardless of the house emergency number.