Hearthstone won't start - what to do?
The card game "Hearthstone" sometimes has the problem that the game does not start or hangs at the start. We will explain how you can solve this problem.
Troubleshooter: Hearthstone won't start - tips and tricks
There are several reasons why your game may not start:
- Before you continue, restart your computer. If you are playing Hearthstone on a mobile device, exit and restart the app.
- Check your internet connection by opening a website in the browser. If this works fine, briefly turn off the Internet and reconnect.
- The virus scanner on the computer can also be responsible for errors. Turn this off for a test and start the game again. The problem can also be with your firewall: Therefore, you should also switch it off temporarily.
- If you have administrator rights on your PC, right-click on the Battle.Net client and select "Run as administrator".
- Also check that the Windows date, time and time zone settings are correct. When connecting to the Hearthstone servers, there may be problems with incorrect settings.
- If you find the start problems after an update, this may be due to a bug. Check the official forums to see if other players experience similar issues.
- Finally, you only have the option to reinstall the game. Your progress in the game will not be lost as it is not saved locally.
The next practical tip will tell you whether you can also play Hearthstone offline.