Hermes doesn't ring - you can do that
If Hermes doesn't ring your doorbell, there is often a statement against a statement. Because you first have to prove that the Hermes messenger didn't ring the bell. In this practical tip, we will tell you what you can do in this case.
Hermes doesn't ring - you can do that
To make sure that the error is not yours, you should first check whether the bell works properly and whether the bell sign is legible. If this is the case and the Hermes messenger does not ring, you have the following options:
- You can complain to Hermes. All contact details can be found on this page. It is important that you write down the exact times so that Hermes can check the case. The package number can also be helpful in this case, if you have it.
- It may help to speak to the Hermes messenger directly next time, as long as it is always the same delivery person. Often misunderstandings can be removed from the world.
- Also check that the package has not been returned elsewhere. It may well be that your package ended up with a neighbor, even though you were at home.
- You can also call the nearest Hermes parcel station and ask whether your parcel has already been dropped off there. Find out how to find the next station here.
- Alternatively, you can contact Hermes and arrange a new delivery attempt. Hermes makes up to three delivery attempts.
All information about the delivery time at Hermes can be found in the next practical tip.