Cancel HRS booking - you should note that
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If you have booked your hotel with HRS, you can also cancel the room in most cases. This practical tip tells you what you need to consider when canceling with the Hotel Reservation Service.
What you should know about HRS cancellations
Whether or when there is a fee for the cancellation of the accommodation service also depends on the type of reservation.
- If it is a "standard booking", you must arrive by 6 p.m. If you have not reported to the hotel by this time, the room will be released automatically. There is no cancellation fee. Due to this rule, you do not need to provide a credit card number when booking. You don't have to cancel at the hotel either, but a short cancellation would be recommendable for reasons of decency.
- Another type of reservation at HRS is called "Guaranteed Booking". The "Guaranteed Booking" is especially useful if you are relatively certain that you will not be able to be in the hotel at 6pm. With this reservation, the hotel will keep your room free all night. In this case the hotel may charge a cancellation fee. Therefore, you must provide your credit card number when booking with this type of reservation.
- A cancellation fee may also apply if you book special offers. Depending on the offer, cancellation may no longer be possible.
WLAN is now standard in almost every hotel. In the next post, we have summarized what you need to consider with the WLAN offered in the hotel.