Reset HTC 10 to factory settings - Here's how

If your HTC 10 no longer works properly or if you want to sell it, you should reset it to factory settings. We show you how to perform a hard reset in the menu or by pressing a key combination.

Reset HTC 10 to factory settings from the menu

If HTC 10 is still responding, you can reset it from Settings:

1. Switch from the home screen to the app overview and open the Settings app.
2. Tap "Backup and reset".
3. Then select the "Reset to factory settings" option.
4. If you want, you can now delete the data from your SD card.
5. Finally, confirm that you agree to the deletion of your data.

HTC 10: hard reset by key combination

If your smartphone stops responding, you can reset it using a key combination:

1. Turn off the smartphone by long pressing the [Power] button.
2. Then press and hold the [Power] and [Volume Down] buttons for a few seconds until the HTC logo appears on the screen.
3. In the following "download mode" menu, use the volume keys to select the "Reboot to recovery mode" item and confirm with the [Power] key.
4. As soon as the mobile phone symbol appears, hold down the [Power] key and additionally press the [Volume Up] key once.
5. In the next menu, select "wipe data / factory reset" and confirm with the [Power] button.
6. Confirm with "Yes - delete all user data".
7. Finally choose "reboot system now".

HTC 10 in the practical test: smartphone scores so well with CHIP

Now, on the next page, read how to set up your HTC 10 properly again.