HTC One hangs - you can do that
Your HTC One may hang due to excessive stress or other causes. You can find out what you can do in this case in this article.
HTC One hangs: causes and solutions
- If your HTC One hangs, in some cases the problem will fix itself. To do this, put the device aside for a few minutes and do not touch it. Then try out whether it can be used again.
- Close all recently used apps via the Recent Apps overview, provided that you get to the overview despite the hanging. If you are no longer able to use your HTC One, go directly to the next section.
- Completely remove performance-hungry apps from your system, as they overload the device and could cause hangs and stutters.
- Also, make sure you have enough free space on HTC One. If this is not the case, you must free up space.
HTC One still hangs: More tips
- Turn off HTC One and leave it disabled for a few minutes. Then turn on the device and check if the problem persists.
- If the smartphone cannot be switched off in the normal way, press and hold the power button and the volume up key for at least ten seconds.
- Also make sure that you do not use the device under extreme temperature conditions such as extreme heat or freezing cold.
- You should also check whether the latest available Android version is installed on your HTC One.
- If you have long-term problems, we recommend that you contact HTC Customer Service.
The next practical tip will show you how to extend the battery life of your HTC One.