HTC One M7 won't start - you can do that
If your HTC One M7 no longer starts and starts, it may be due to software or hardware. Most of the time, the problem can be solved quickly with simple measures.
HTC One M7 does not start - check the battery
First, you should check the battery:
- If the battery is deeply discharged, you must connect the smartphone to a power source for up to 30 minutes before you can start it. This happens, for example, when it has not been used for a long time.
- Check your charging cable. If possible, use a different cable to rule out a defect.
HTC One M7 does not come on - soft and hard reset
If a software error causes the problem, a soft reset often helps or, in more severe cases, a hard reset.
- Soft reset: Your HTC may still be on but not responding. Hold the power button for 20 seconds and then try to start the device.
- Hard reset: With a hard reset, all data is deleted from your cell phone and it is reset to the factory settings. Press and hold the volume down and power buttons until the Android icons appear on the screen. Use the volume down button to navigate to the "Restore defaults" or "Factory Reset" item in the menu that appears and confirm your selection with the power button.
Have HTC One M7 repaired
If the problem cannot be resolved as described, there is a serious problem.
- If you still have a warranty, contact HTC customer service.
- If the warranty on your HTC One M7 has expired, you can send it to an online repair service.
In the next practical tip, we will show you how to remove the branding from your HTC and use it without unnecessary apps and boot animations from your mobile phone company.